Refund

Refund Policy
All Lady Collection's goods are in excellent condition for sale. Hence, no refund and exchange are available. Once the order is confirmed, cancellation, exchange and refund will not be allowed. But if the bags that ordered by customers are out of stock in the manufacturer, payment will be 100% returned.

Lady Collection does the best to display the colour, size and measurements of merchandise as accurately as possible. However, colours visual of the items will also depend on customer's monitor settings. Thus, Customers’ Satisfaction is not guaranteed.

Indemnity
Goods might be made of metal, glass, crystal, plastic, ceramic and resin parts. Lady Collection shall not be held responsible if customer has an allergic reaction to any of the materials.